Shipping policy

Welcome to our store. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high order volume periods, processing may take slightly longer.

Shipping Time

We currently offer shipping within the following estimated delivery timeframe:

Standard Shipping: 7–10 business days

Please note:

Delivery times are estimates and may vary depending on location, courier delays, weather conditions, customs clearance, or unforeseen circumstances.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and product weight.
Free shipping promotions, if applicable, will be clearly displayed on the website.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
Tracking information may take 24–48 hours to become active.

Incorrect Address

Please ensure your shipping address is accurate and complete.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Delayed or Lost Packages

If your package is delayed beyond the estimated timeframe, please contact our support team.
We will coordinate with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

International shipping availability depends on the destination country.
Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.